Frequently Asked Questions
Discover everything you need to know about Photo Fix Team in our FAQs section! Here, we’ve gathered all the essential details about our services, pricing, how it works, payment systems, and more. Get ready to find answers to your most common questions!
We do offer a free trial if our clients want to see or check the quality first before proceeding with an order. And we always appreciate clients’ comments on our trial task. You’ll be offered up to 5 to 10 images as a free trial. What type of file format do you prefer to work in? No matter if you send camera raw files like CR2, DNG, and so on.
Our standard turnaround time is 24 hours. However, depending on how many pictures you need image editing, we have available options from 6 hours to 72 hours to suit your need. So you do not need to worry if you need expressive service.
We accept any type of file. It could be JPG, TIFF, PSD, or EPS even RAW/NEF Pictures, we recommend that you should send JPG file if it is okay with your end requirement, but of course, this is entirely up to you.
Yes. Our infrastructure was designed from the ground up to be highly secure. Your files are stored on state-of-the-art servers, protected by advanced firewalls and housed in our own certified data center.
Yes, but only for 28 days after the completion of your job. Then they will be automatically deleted.
We offer the professional photoshop service for any type of image:
We are professional. We don’t disclose/share any of the images you order. If you wish, we can sign the NDA paper.
It’s really easy to get quoted about the job you want to place. Just use our Free Trial form, fill them up and send your images with the instruction. Really we will reply within a short time as soon as possible.
We work for a limited time in a day (9-12 hours) and 6 days a week. Friday is our Weekend. But our customer service is always alert. Try us!
It depends on the job’s quantity and image complexity. We usually take 12 -16 hours to complete the job. If we need further time to complete the job, we will inform you.
Yes, sure, we’ve dedicated Quality Control Department (Q.C Dept) to check the image for its quality. We don’t deliver any single image without being checked by our Q.C Dept.
Absolutely, there are so many clients who send us ongoing projects over the week/month/year. If you turn, you can also have a weekly or monthly payment plan.
It is not important to pay before the work is done. At first, you expect your completed work and make some observations on it. Then if you are happy with the completed work, we will send you an invoice with all the details. Our acceptable payment methods are PayPal, MasterCard, Visa, and Bank Transfer.
No, if you wish, then you be able to send any quantity of images. It isn’t a matter where it is just 1, 5, 10 or only 15 pictures. We all the moment appreciate your business and for all time try to provide as most outstanding service as we promising.
Yes, evidently. We make our own FTP account for each client through a different username & password. Just you & we can enter into it.
Yes, you can send them very easily via our FTP as there is unlimited space for you.
We use the server via unlimited space & you’re FTP and account are set to infinite. As a consequence, you are talented to upload any amount of files you wish. Although, if you use our web uploader to send your photographs, you are capable of still uploading any number of files/data at once.
You can contact us Via Mail, WhatsApp, Phone, Skype, and other devices but Mail is preferable.
We are using latest version of all applications for our editing house.
Your order is finished and returned you. Then we will send you the invoices via email. The invoice is included with the payment link. You can click on the link to pay directly using your chosen methods such as PayPal or Credit Cards. Alternatively, you can check all of your invoices in your account and if you see any unpaid invoices, select the invoice and pay. All the invoices history is displayed in your account under "My invoices" section.
We would undoubtedly have the money-back guarantee since we don't take advance payment, so there will have very few chances to get back the fund once you pay us. That is why we demand payment only when you receive the completed files with satisfaction. We do believe this process increases your trust in our quality of image editing services.
You'll get the discount if you can give us bulk images, Then we will be glad to give you a 15% discount. For our return clients who have been with us for more than half a year and have ordered for more than 3000 USD, there is a discount of 30% for any of your tasks within the next six months.
If a retoucher hasn't done what was asked for from the very beginning we'll be glad to make the corrections without any additional charge.
A: Photo editing services refer to the professional enhancement and manipulation of images to improve their quality, aesthetics, or meet specific requirements.
A: Many industries benefit from photo editing services, including e-commerce, photography, real estate, fashion, marketing, and more.
A: There are various types of photo editing services, such as background removal, color correction, retouching, image resizing, and photo restoration.
A: Photo editing can enhance product images by making them look more professional, attractive, and engaging to potential customers.
A: Background removal involves isolating the main subject from the background. It's important because it allows you to place the subject on any desired background or use it in different contexts.t
A: Yes, Photo Fix Team can restore and repair old or damaged photos, bringing new life to cherished memories.
A: Photo Fix Team offer online platforms where you can easily upload your images for editing.
A: The limit on the number of photos you can have edited may vary depending its for you. Photo Fix Team have packages with specific quantities, while others offer customized solutions.
A: Commonly accepted formats include JPEG, PNG, TIFF, and RAW files. However, it's best to check with your service provider for specific requirements.
A: The turnaround time for edited photos can vary based on the complexity of the editing and the number of images. Most providers will give you an estimated delivery time.
A: Photo Fix Team do not add watermarks to the edited images, ensuring they are ready for immediate use.
A: Photo Fix Team have a satisfaction guarantee, allowing you to request revisions or refunds if you're not happy with the results.
A: Photo Fix Team aim to enhance images while maintaining a natural appearance. You can provide specific instructions to guide the level of editing you desire.
A: Yes, Photo Fix Team offer discounts for large batches of images, making it cost-effective for businesses with significant editing needs.
A: Absolutely. Photo editing can adapt product images to meet the specific size and style requirements of different marketplaces and platforms, such as e-commerce websites or social media.
A: Retouching involves correcting imperfections and enhancing specific features in portrait photos, resulting in more flattering and professional-looking portraits.
A: Photo Fix Team prioritize customer privacy and data security, ensuring your images are protected and not shared with third parties.
A: Yes, Photo Fix Team have advanced editing techniques can add or remove people, objects, or elements from photos, allowing for creative modifications.
A: Absolutely. Photo Fix Team can combine multiple images seamlessly to create composite photos for various purposes.
A: Color correction involves adjusting colors and tones to ensure accuracy and consistency in product images, vital for portraying items accurately to potential customers.
A: Yes, photo editing can enhance product images, bringing out important details and features, making them more appealing to customers.
A: Photo editing can enhance real estate photos by correcting lighting, removing distractions, and ensuring that the property looks its best to attract potential buyers.
A: Yes, photo editing can enhance food images by adjusting colors, adding vibrancy, and making the dishes look more appetizing.
A: Outsourcing photo editing services provider Photo Fix Team can save time, improve image quality, and allow businesses to focus on their core competencies.
A: It's crucial to ensure you have the necessary rights and permissions for the images you use in commercial activities, whether edited or not.
A: Look for customer reviews, portfolios, and certifications to gauge the reliability and reputation of a photo editing service provider.
A: Yes, Photo Fix Team can apply various special effects to images, such as filters, textures, and artistic enhancements.
A: Most images can be edited, but some extremely low-resolution images might have limitations on the extent of editing possible.
A: Yes, photo editing can update the look of old photos by adjusting colors, sharpness, and overall quality.
A: High-quality and visually appealing images, achieved through photo editing, can attract more engagement on social media platforms.
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